1. Shipping Locations:

• Domestic Shipping: We deliver to all major cities and towns across India.
• International Shipping: Currently, we do not offer international shipping.

2. Shipping Charges:

• Standard Shipping: Free shipping on orders above ₹2000. A flat rate of ₹99 will be charged for orders below ₹2000.
• Express Shipping: Available at an additional charge of ₹149 for expedited delivery.

3. Order Processing Time:

• Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next working day.
• Once your order is processed and shipped, you will receive a confirmation email with tracking details.

4. Estimated Delivery Time:

• Standard Shipping: 3-7 business days depending on the delivery location.
• Express Shipping: 1-3 business days.

5. Order Tracking:

• Once your order is shipped, you will receive an email with the tracking number and a link to track your package.

6. Delivery Issues:

• Incorrect Address: If the delivery address provided is incorrect or incomplete, the customer will be responsible for additional shipping charges.
• Failed Delivery Attempts: Our courier partner will make two attempts to deliver your package. If delivery fails after two attempts, the package will be returned to our warehouse, and reshipping charges will apply.

7. Package Damage:

• Please inspect your package upon receipt. If you notice any damage, please contact our customer support within 24 hours with photos of the damaged package and contents.

8. Delays:

• While we strive to deliver your order within the estimated delivery time, unforeseen circumstances such as natural disasters, strikes, or holidays may cause delays. We appreciate your understanding and patience in such cases.

9. Contact Us:

• For any shipping-related queries or concerns, please contact our customer support at info@hiddenleaffoods.com or call us at +91 72043 45661